Guide

From first visit to account enablement

Before sign-in, visitors only need product, guide and docs. After sign-in, account-specific modules such as subscription, download, client access and tickets appear in the header.

ProductEmail accountSubscriptionClient accessDownload eligibilityTickets

Customer path

Recommended first-use order

Public learning and account operations are separated so new visitors are not overloaded by subscription, download, client access and ticket links too early.

1. Understand productReview capabilities, fit and risk notes before deciding whether the product matches your account goals.

2. Create accountRegister with email and complete the email code check; all enablement state returns to the same account.

3. Confirm enablementAfter sign-in, review subscription state, payment confirmation and client access from your account context.

4. Prepare clientAfter download eligibility is available, review version, integrity information and client login guidance.

Signed-in modules

Header entries shown after sign-in

These destinations depend on account state, so they are hidden from the public header until the customer signs in.

Subscription

Review plans, orders and subscription state.

Download

Review client version and download guidance when eligible.

Client

Review client login, device and validity notes.

Tickets

Submit account, client, download and runtime issues.

Account

Manage email, profile and password.

Service status

Review account, email, payment, client and download service state.